Shipping policy
Welcome to Resume Crew! Since our offerings are exclusively digital, there are no shipping fees or wait times for physical delivery. Below you'll find our Digital Delivery Policy, which outlines how our digital products and services are delivered to you.
Instant Access
Most of our digital products, such as eBooks and templates, are available for instant download upon successful payment. You will receive an email with a secure link to download your purchase.
Customized Services
For personalized services like resume writing, cover letter crafting, and LinkedIn profile optimization, delivery time varies based on the package and any add-on services selected. You will receive your completed order via email within the timeframe stated at the time of purchase.
Email Delivery
All digital products and services are delivered via email to the address you provided during the checkout process. Please ensure your email is correct and check your spam or junk folders if you have not received your order within the expected timeframe.
24-Hour Fast-Track Add-On
If you choose our 24-Hour Fast-Track add-on, your customized order will be expedited and delivered within 24 hours of purchase, weekends and holidays excluded.
No Physical Shipping
Please note that since all our products and services are digital, there are no shipping fees, and nothing will be physically mailed to you.
Access to Purchased Content
You will have indefinite access to the digital products you purchase unless otherwise stated. However, we recommend downloading your items upon receiving them.
Technical Issues
If you encounter any technical issues with receiving or downloading our digital products, please contact us immediately at hello@resumecrew.com.au, and we'll resolve the issue as quickly as possible.
Changes to Digital Delivery Policy
We reserve the right to update or change this Digital Delivery Policy at any time. We recommend reviewing it regularly.
For questions about this Digital Delivery Policy, please contact us at hello@resumecrew.com.au